Support
A file that won’t check, a signer who cannot get in. Send the document reference if you have one. Signed in? Ask for help, in your account menu, reaches the same team and shows you when it was read.
Contact
Talk to a person.
We don’t have a call centre.
A person on our small team reads every email during South African business hours.
Contact KuduDoc:
pick the closest mailbox.
Each address opens a draft in your own email app. The wrong box is fine; the same team reads them all.
Privacy & POPIA
Access, correction, deletion, objection, or a complaint about how personal information was handled. This is how you reach our Information Officer. Read the privacy notice →
Security disclosure
Found a security concern? Describe what you found; leave out credentials and other people’s data. We’ll keep you updated while we fix it, and credit you if you want.
Sales
Plans, volumes, teams, and whether KuduDoc fits the work you have. Enterprise is by arrangement.
Anything else
Press, partnerships, or a question that doesn’t fit above.
There is no published phone number or live chat. Signing a document or filling in a form someone sent you? Use Need help? on that page. Email support is on every plan; paid plans are answered first.